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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joan Stanley

Joan Stanley

September 25, 2026

5  out of  5
rating by Joan Stanley
"I love these people , I had some questions about updating my policy and Christy had all the answers for me. She walked me through it and changed some of it for me so I got everything I needed. I have been with State Farm since 1999 and this office since John opened it. I have used them for all my cars and my life insurance policy, I have had nothing but good service from Rachel and all the staff. I really appreciate all of them and hope they don’t retire any time soon."
We responded:
"Hi Joan, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Vidor.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, John Nickum "
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Stephanie Kennemur

September 23, 2026

1  out of  5
rating by Stephanie Kennemur
"I've been with SF 40 plus years and I have just received the worst customer service of a life time cancel insurance and no help at all I'm so disappointed in the lady that worked with us for years just dumped us So sad!!!"
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Jason Myers

April 7, 2022

5  out of  5
rating by Jason Myers
"Glad I took the time to shop local agents. Significant savings from current auto/renters I've had for 4 yrs and supposedly big savings each yr. Great customer service, prompt responses for your questions or concerns. Michelle was an enormous help to assist me. Call them for sure. -Jason"
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Abbie Flores

August 12, 2021

5  out of  5
rating by Abbie Flores
"Excellent service. Tl Rachel knows her business. If you want great service at a great price contact John Nichol State farm."
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Dale Palique

June 7, 2021

5  out of  5
rating by Dale Palique
"I have been with them for almost 4 years, and I have always gotten great service."
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Matt Manshack

September 14, 2020

5  out of  5
rating by Matt Manshack
"Great insurance agent and staff!"
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Crystal Free

February 8, 2020

5  out of  5
rating by Crystal Free
"Love these guys!! So helpful and nice!!"
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Jaden Moad

December 23, 2019

5  out of  5
rating by Jaden Moad
"Best customer service ever! Just ask for Rachael Gooche!"
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Farrah Boutte

November 9, 2019

5  out of  5
rating by Farrah Boutte
"They are totally awesome. Any time I call either with questions or concerns they are always there to help.."
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Thomas Nelsen

June 1, 2019

5  out of  5
rating by Thomas Nelsen
"This is where i get my insurance from like thier rates ."